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Thanks for Masking Up

To keep our guests and staff safe as COVID-19 restrictions are easing, face coverings are advised if you are not fully vaccinated, if you are in a very busy indoor setting, or if they are recommended by your healthcare professional. If you don’t have a face covering or can’t wear one, you can:

Ask Us for a Mask or Shield

at our Front Desk

Place a Curbside Pickup Order

at shop.mmfc.coop

Give Us a Call so We Can Help

at (715) 231-3663

Our COVID-19 Response

We’re always committed to being there for our community but especially so during the pandemic. As COVID-19 safety restrictions ease, we are continuing to take these steps to support our shoppers and staff:

Curbside Pickup

We have launched an online store that guests can use to place an order for contactless curbside pickup.

Cleanliness

We have increased store cleanliness by implementing multiple sanitations of all public surfaces each day.

Seating Area

We have closed our in-store seating area and are temporarily only offering carryout meals from our Deli.

Protective Gear

We are providing face masks to anyone who needs them free of charge and have plexiglass shields up at the registers.

Our Covid-19 Response

We’re always committed to being there for our community but especially so during the pandemic. As COVID-19 safety restrictions ease, we are continuing to take these steps to support our shoppers and staff:

Curbside Pickup

We have launched a new online store that guests can use to place an order for no-contact curbside pickup.

Cleanliness

We have increased store cleanliness by implementing multiple sanitations of all public surfaces each day.

Protective Gear

We are providing face masks to guests and team members who need them free of charge.

Seating Area

We have closed our seating area and temporarily discontinued in-store meal offerings from our deli.

Frequently Asked Questions

Have questions about our COVID-19 response? Check below for answers to our most frequently asked questions, then contact us if you still need help.

Customer Experience

Have your store hours changed? If so, what are they?

Our hours have returned to 7:00am-9:00pm daily as of February 2021.

Are guests required to wear masks in-store?

Per CDC guidelines, face coverings over the mouth and nose are no longer required upon entry but are advised if you are not fully vaccinated, if you are in a busy indoor setting, or if they have been recommended by your healthcare professional. If you need a face covering, free masks and shields are available at our front desk.

Do you sell face masks or other protective equipment?

Yes, we stock a limited number of face covering options in-store and also have some disposable masks available for free.

Have you made any special accommodations for guests at greater risk?

We are encouraging our elderly guests and those at greater risk to use our no-contact curbside pickup service. If shopping in-store is absolutely necessary, we recommend sending a relative or friend to shop for them or to shop in-store right away when the store opens and is at its cleanest.

How does curbside pickup work?

When you place an order online, you will be asked to choose a time slot for picking up your groceries. When you arrive to get your order, you may park in our lot and place a call to the store. You will be asked for your name and a description of your vehicle. A staff member will then deliver your groceries to you in the parking lot. If you order alcohol, you will need to stop at the customer services desk to show ID before picking up your order.

Will the items I need be in stock?

While we have experienced short supply of some products, our shelves have been well-stocked throughout the pandemic, and our supply chain has mostly caught up with the increase in demand we experienced last year.

Can I bring my own reusable bags during the COVID-19 outbreak?

Yes, you may continue to bring your own bags.

Can I return products during the COVID-19 outbreak?

We accept returns on products for any reason.

I have a question. What’s the best way to get help?

If you have a question during our store hours from 7:00am-9:00pm the quickest way to get in touch with us is to call (715) 231-3663 and dial 0 to speak to a customer service team member. If your question is not urgent, you can also reach us via email at info@mmfc.coop.

Employees

What are you doing to support your staff during this time?

One of the benefits we offer our staff is an employee assistance program, or EAP, which offers free, unlimited, confidential counseling and support 24/7. Every Menomonie Market employee is able to access our EAP. In addition, our Sunshine Club has been trying to find new and unique ways to appreciate our staff and have fun at work while remaining physically distant. Finally, our customers and vendors have been sending cards, letters, and messages of support, which are shared with staff in our staff-only area.

How are you monitoring the health and symptoms of your staff?

Our staff must answer five questions asking whether they are exhibiting symptoms and if they have had prior exposure to COVID. If they answer Yes to any of the questions, they may not come in to work that day, and are asked to call a nurses hotline or their healthcare provider to help them determine what actions to take next. If an employee were to develop symptoms while at work, they would be sent home immediately. We have not yet implemented temperature checks or a detailed symptom log, but are prepared to do so if or when the need arises.

Are employees required to wear face masks or coverings while working?

Yes. Employees must wear masks or other face coverings while performing their job duties. We allow for exceptions, such as eating lunch, but ask staff to maintain distance while their masks are removed.

Community

What are you doing to give back to our community during this time?

Over the last few months, we have donated thousands of dollars and food to several local community organizations in need and will continue to do so as the pandemic continues to impact our community.

What community organizations have been supported?

During the outbreak, we have made donations to the Dunn County COVID-19 Relief Fund and the UW-Stout Food Pantry, as well as our usual donations to Stepping Stones of Dunn County and the community organizations we support through our Hill O’ Beans program. We will also be distributing grants to local farmers in some form through our Fund Our Foodshed grant program this fall.

Frequently Asked Questions

Have questions about our COVID-19 response? Check below for answers to our most frequently asked questions, then contact us if you still need help.

Customer Experience

Have your store hours changed? If so, what are they?

Our store hours have returned to 7:00am-9:00pm daily as of February 2021.

Are guests required to wear masks in-store?

Per CDC guidelines, face coverings over the mouth and nose are no longer required upon entry but are advised if you are not fully vaccinated, if you are in a busy indoor setting, or if they have been recommended by your healthcare professional. If you need a face covering, free masks and shields are available at our front desk.

Do you sell face masks or other protective equipment?

Yes, we stock a limited number of face covering options in-store and also have some disposable masks available for free.

Have you made any special accommodations for guests at greater risk?

We are encouraging our elderly guests and those at greater risk to use our no-contact curbside pickup service. If shopping in-store is absolutely necessary, we recommend sending a relative or friend to shop for them or to shop in-store right away when the store opens and is at its cleanest.

How does curbside pickup work?

When you place an order online, you will be asked to choose a time slot for picking up your groceries. When you arrive to get your order, you may park in our lot and place a call to the store. You will be asked for your name and a description of your vehicle. A staff member will then deliver your groceries to you in the parking lot. If you order alcohol, you will need to stop at the customer services desk to show ID before picking up your order.

Will the items I need be in stock?

While we have experienced short supply of some products, our shelves have been well-stocked throughout the pandemic, and our supply chain has mostly caught up with the increase in demand we experienced last year. If anything changes, we’ll share an update via our website, email, and social media.

Can I bring my own reusable bags during the COVID-19 outbreak?

Yes, you may continue to bring your own bags.

Can I return products during the COVID-19 outbreak?

We accept returns on products for any reason.

I have a question. What’s the best way to get help?

If you have a question during our store hours from 7:00am-9:00pm the quickest way to get in touch with us is to call (715) 231-3663 and dial 0 to speak to a customer service team member. If your question is not urgent, you can also reach us via email at info@mmfc.coop.

Employees

What are you doing to support your staff during this time?

One of the benefits we offer our staff is an employee assistance program, or EAP, which offers free, unlimited, confidential counseling and support 24/7. Every Menomonie Market employee is able to access our EAP. In addition, our Sunshine Club has been trying to find new and unique ways to appreciate our staff and have fun at work while remaining physically distant. Finally, our customers and vendors have been sending cards, letters, and messages of support, which are shared with staff in our staff-only area.

How are you monitoring the health and symptoms of your staff?

Our staff must answer five questions asking whether they are exhibiting symptoms and if they have had prior exposure to COVID. If they answer Yes to any of the questions, they may not come in to work that day, and are asked to call a nurses hotline or their healthcare provider to help them determine what actions to take next. If an employee were to develop symptoms while at work, they would be sent home immediately. We have not yet implemented temperature checks or a detailed symptom log, but are prepared to do so if or when the need arises.

Are employees required to wear face masks or coverings while working?

Yes. Employees are still required to wear masks or other face coverings while performing their job duties at this time. We allow for exceptions, such as eating lunch but ask staff to maintain distance while their masks are removed.

Community

What are you doing to give back to our community during this time?

Over the last few months, we have donated thousands of dollars and food to several local community organizations in need and will continue to do so as the pandemic continues to impact our community.

What community organizations have been supported?

During the outbreak, we have made donations to the Dunn County COVID-19 Relief Fund and the UW-Stout Food Pantry, as well as our usual donations to Stepping Stones of Dunn County and the community organizations we support through our Hill O’ Beans program. We will also be distributing grants to local farmers in some form through our Fund Our Foodshed grant program this fall.

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© Menomonie Market Food Co-op

814 Main Street E
Menomonie WI 54751
(715) 231-3663

Menomonie Market Food Co-op is a community-owned grocery store and deli in downtown Menomonie focused on providing local, organic, and sustainable products.

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814 Main Street E
Menomonie WI 54751
(715) 231-3663

Menomonie Market Food Co-op is a community-owned grocery store and deli in downtown Menomonie.

Stay Connected

Join 3,500+ others getting access to exclusive sales, news, and much more.

Follow Us

814 Main Street E, Menomonie, WI 54751  •  (715) 231-3663  •  © Menomonie Market Food Co-op.